Our Managed IT services
One partner. Every part of your IT covered.
From everyday IT support to cybersecurity, cloud management and strategic planning, our Melbourne-based team takes care of your technology so you can focus on running your business.
IT support & helpdesk
Day-to-day IT support for your business, with fast assistance for users, devices and common technical issues.
- Remote user support
- Onsite user support
- Service-level agreements
Monitoring & maintenance
Proactive system monitoring and maintenance to help prevent problems before they impact your business.
- Real-time monitoring & alerting
- Maintenance & patch management
- Maintenance & tickets reporting
Security & protection
Core cybersecurity services to help protect your users, endpoints, cloud environment and email systems.
- Advanced threat protection for emails
- Endpoint protection
- Cloud cyber security posture review
Cloud, backup & recovery
Keep your business connected and resilient with cloud management, backup services and recovery planning.
- Microsoft licences
- Cloud management
- Cloud backup
Access & device management
Better control over access, credentials and mobile devices across your users and business systems.
- Password management
- Mobile management
- Cloud email signature
Strategy & service delivery
Practical IT planning, procurement and reporting to support business growth with clear service oversight.
- IT strategy & roadmapping
- Procurement services
- No lock-in contract
Choose your level of IT Support
Our Managed IT Plans
Reliable IT support, proactive maintenance and cybersecurity protection in one monthly plan, helping reduce downtime, manage costs and keep your team focused on running your business.
Essential
IT support for small businesses without an in-house IT team. Helpdesk, maintenance and monitoring, with no lock-in contract.
Support
- Remote User Support
- Onsite User Support
- Service-Level Agreements
- Real-Time Monitoring & Alerting
- Maintenance & Patch Management
- Procurement Services
- Maintenance & Tickets Report
- Microsoft Licences
- Cloud Management
- Cloud Backup
- Backup & Disaster Recovery Testing
- Password Management
- Cloud Email Signature
- Mobile Management
- Advanced Threat Protection for Emails
- Endpoint Protection
- DNS Security & Content Filtering
- 24x7x365 Security Operations Center (SOC)
- Cyber Security Awareness Training
- Sensitive Data Reporting
- Dark Web Monitoring
- Incident Response and Remediation
- IT Strategy & Roadmapping
- Cloud Cyber Security Posture Review
- Essential 8 Review
- CIS Framework Review
- No Lock-In Contract
I.T Department
Outsourced IT management with cybersecurity protection, predictable costs and clear responsibilities, so you can focus on your business.
Support
- Remote User Support
- Onsite User Support
- Service-Level Agreements
- Real-Time Monitoring & Alerting
- Maintenance & Patch Management
- Procurement Services
- Maintenance & Tickets Report
- Microsoft Licences
- Cloud Management
- Cloud Backup
- Backup & Disaster Recovery Testing
- Password Management
- Cloud Email Signature
- Mobile Management
- Advanced Threat Protection for Emails
- Endpoint Protection
- DNS Security & Content Filtering
- 24x7x365 Security Operations Center (SOC)
- Cyber Security Awareness Training
- Sensitive Data Reporting
- Dark Web Monitoring
- Incident Response and Remediation
- IT Strategy & Roadmapping
- Cloud Cyber Security Posture Review
- Essential 8 Review
- CIS Framework Review
- No Lock-In Contract
Not sure which plan fits?
Start with a conversation. We’ll review your users, devices and current IT setup, then recommend a plan that suits your business.
Need something beyond your plan?
Projects and additional services can be scoped separately. From migrations and office moves to security improvements, we’ll confirm the work and costs before starting.
A local IT team
Reliable IT starts with the right support.
When technology slows down, so does your business. Give your people the tools and confidence to do their best work, with fewer interruptions and less time spent chasing IT problems.
A better way to manage your IT.
- 01 Who does your team call when IT goes wrong?
- 02 Are your systems monitored and maintained?
- 03 Is your business protected against cyber threats?
- 04 Can you recover your data when you need it?
- 05 Is your technology keeping up with your business?
Keep your business moving with a Melbourne-based IT team looking after your technology. From everyday support and proactive maintenance to monitoring, backups and cybersecurity, we help your team stay productive and plan for what comes next.
IT costs for a 10-person business
One IT hire or an outsourced team?
Compare the example annual cost of hiring an IT employee with Inverto’s IT Department plan for 10 users.
Frequently asked questions
IT support explained, without the jargon.
What is included in managed IT services?
Our plans cover day-to-day IT support, proactive monitoring, maintenance, patching and endpoint protection. Additional services depend on your selected plan. We confirm the inclusions and scope before you get started.
What is the difference between Essential and IT Department?
Essential covers core support, monitoring and maintenance for businesses without an internal IT team. IT Department adds broader services, including onsite support, IT strategy and roadmapping, an Essential 8 review, 24/7 SOC monitoring, and incident response and remediation. See the plan comparison above for the full list of inclusions.
How much does managed IT support cost?
Essential is $95 per user per month, and IT Department is $195 per user per month. All prices exclude GST. We review your users, devices and existing systems before confirming your proposal. Projects and services outside your plan are scoped and quoted separately.
Do I need to sign a long-term contract?
Both plans offer no lock-in contract. We explain the service terms, cancellation notice and any separate licence or third-party commitments before you sign up, so you know what to expect.
Can you help us switch from our current IT provider?
Yes. We start by reviewing your current setup, access, licences and support arrangements. We then plan the handover with you and coordinate with your existing provider where needed, aiming to keep disruption to your team to a minimum.