IT Support

Our experienced support team is here to help with all types of issues. Whether you have critical hardware failure, slow WiFi, infected by a virus or have on-going IT issues, we can send an engineer to the rescue

Casual IT Support

We provide a friendly and experienced technical team to provide you with support on a casual basis.

On-Demand IT Support

Critical issue or an outage? Our experienced technical team can be onsite within 1 hour to provide the support you require.

IT Advisory & Planning

Our support goes beyond just fixing the problem and provide you insightful recommendations.

Casual Support

Our casual IT support service is perfect for businesses who only require casual support or are not looking to commit to a support contract. Our goal is to help get your business back on track, We most commonly provide services in the following areas:

  • Internet
  • Network connectivity
  • Firewalls & routers
  • Servers & hypervisors
  • Storage & files sharing
  • Windows Operating Systems
  • Notebook & desktops
  • Mobile devices
  • Microsoft 365 & Google Apps
  • Cloud applications
  • Public & private cloud networks
  • Backups
  • Anti-virus software
  • Disaster recovery

 

On-Demand Support

Our On-Demand IT support services provide you support in the most critical of times. We understand downtime can cause significant damage to a business and its reputation.

It’s imperative to treat critical issues in a timely and sensitive manner, our technicians are onsite within the hour to provide assistance when you need it most.

On-Demand support can be a savior to your business and IT issue. On-demand services are usually used in the following scenarios

  • IT Disasters such as servers or network devices being offline.
  • Network and connectivity issues
  • New employee onboarding and device setup
  • Virus & ransomware removal
  • Server backup recovery and data restorations. 
  • Small temporary sites or small office home office (SOHO) setups. 
  • Emergency Work From Home issues for staff and executives. 

 

IT Advisory & Planning

Our support team go beyond just fixing an issue. We provide you with a thorough understanding of why the issue occurred and how to prevent it.

Root-cause analysis allows us to identify the issue, fix it and provide you with a recommendation for improvement if any are necessary.

Our support team leverages the experience of skillful and experienced members to provide you with quality recommendations and IT solutions.

Get in touch today

Get in touch today for a no-obligation, free initial consultation.